Calibration, colour and processes – what ISO 9001:2015 Quality Management means for you..

iso9001 quality digital print bedfordYou can be sure that the quality of our products and service will be of the highest standard. Fidelity operates a quality management system (QMS) and we are an ISO9001:2015 certified company, independently audited and verified by a UKAS accredited certification body.

ISO9001 enhances brand reputation and removes barriers to trade. It sends a clear message that Fidelity is a company committed to high standards and continual improvement.

Our commitment to ISO 9001 has resulted in operational efficiencies, increased sales, higher return on assets and greater profitability. It has also helped to reduce waste and customer complaints. In fact, the whole process helps to increase customer satisfaction and retention.

Fidelity has been certified to ISO 9001:2015 for the following scope: the design, production and supply of digitally printed products and the managed production of lithographically printed products, to customer requirements, at the Bedford site. Certification is subject to periodic surveillance and re-assessment.

Quality Policy

Fidelity’s aim is to provide exceptionally high quality, colour accurate digital print accompanied by unbeatable personal customer service and reliability, whilst embracing the latest digital print technologies and supporting media.

Our core philosophy is to educate and inspire our clients create successful visual marketing campaigns by offering a range of printed media executed to the highest possible quality.

Fidelity is committed to the continual improvement of its quality management system and complies with the requirements of ISO9001. From the initial contact with a customer to the design, printing, finishing and all the way to the delivery, Fidelity ensures a high standard product that is carefully checked and monitored.

For further information regarding the validity of the certification please contact Print and Media Certification Ltd on Print and Media Certification Ltd.

For more detailed information on ISO 9001 visit

Did You Know…

ISO 9001 is an internationally recognised standard for quality management. It was designed to help monitor and control any services and products supplied. It helps to ensure that the needs of customers are met.

ISO 9001 ensures senior management take a strategic approach to their management systems. The ongoing assessment filters into all processes and practices in order to maximise assets and gain a competitive advantage.

It is designed to improve business performance and helps manage business risk. Certification also makes it easier to benchmark and measure performance.